Results from ExpertEye’s DriverView survey in Spain ranks Lexus number 1 out of 34 brands measured.
The DriverView survey collects satisfaction data from drivers regarding all aspects of their vehicle. Satisfaction scores for the vehicle itself is broken down into 16 specific features of the vehicle such as reliability, build quality, fuel economy etc. The study findings showed that drivers were most satisfied with how easy their cars were to drive, their reliability and the exterior styling of their vehicles.
- Lexus achieved top spot in 7 of the 16 categories:
|Fuel economy||Ride quality|
|Performance||Value for money|
- Reliability, Fuel Economy and Safety were the most important factors to Spanish drivers.
In addition to scoring each vehicle factor, drivers were asked to state the BEST thing and the WORST aspect of their vehicle. The table below shows the most mentioned factors and the percentage of respondents that stated that factor for the top 5 brands:
|Best thing||%||Worst thing||%|
|Lexus||Build quality||24%||Fuel economy||17%|
|Mercedes||Build quality||23%||Fuel economy||16%|
DriverView is a continuous satisfaction survey of vehicle owners which collects tens of thousands of driver responses across Europe. The survey provides a totally unique insight of drivers of all types of vehicles throughout the ownership lifecycle. In a continuously updated live dashboard drivers of all types of vehicles are tracked including Retail Customers, Fleet Drivers, LCV Drivers and Daily Rental Drivers.
DriverView tracks all aspects of the ownership life cycle covering pre-purchase considerations, satisfaction with the vehicle they drive, in life experience and future buying intentions.